Liberty International in 2008 launched a new division called WOW Mobile
The parent company website Mission statement is quoted as:
“Liberty International is a company dedicated to helping people achieve their dream of financial independence.
With honor and integrity and through the concept of “People Helping People”, we are committed to providing the very best quality products at the very best possible prices and pay the very highest possible commissions so that you and your family can have the freedom to “Live Your Dreams”.”
Ownership: Private
Founder: The founder of Liberty International is Randy Jeffers. The only blemish I could find regarding Mr. Jeffers was the well documented case involving Destiny Telecom and their phone card product back in 1997.
Key Product(s): The WOW Mobile network marketing opportunity provides cellular phone service with several different models of android smart phones that are able to provide really state of the art features and applications. They plan to achieve their goals by capturing a share of the telecom industry’s’ new product, the Smart phone or Android phone. WOW has a unique selling proposition to the general public by offering unlimited calling, emailing, texting, internet connectivity using a cellular service with no contract, no deposit, no credit check, no cancellation fee, and no monthly bill when you have referred 3 customers who are also using the service.
Liberty also offers the Liberty Market Place where you will find Health and Nutrition, Skin Care, Consumer, Telecommunications and many other innovative and unique products that can really make a difference in one’s health and life. There is also an On-line Shopping Mall, where you can purchase anything from a new car to pharmacy items to clothing.
Liberty International Compensation Plan: Quoting from the company website: “a revolutionary “Debt Liberator” Octonary Compensation Plan, the Greatest Compensation Plan ever devised In The History Of Mankind.”
At an opportunity meeting I attended the presenter said “WOW i.e. Liberty Intl is the only company in the industry to pay out 80%. My investigation found that when you reach a certain point total, the plan ‘flushes’ and pays you a predetermined amount, and this process can repeat several times daily from each ‘business center’ you have opened. Points equal dollars (e.g. 6000 points is $50) and points flow from the entry point (who made the sale) upward to the top level with all levels in between getting equal point credit for that particular sale). There is a cap on daily payout based on which business plan you bought in at.
There is a qualifying volume which starts at 200 points and increases as you open more ‘business center’, 1100 points being the greatest amount. The unique features I see are the GPT [Get Paid Today] bonus and the fact that points flow up without dilution. The one glaring “gotcha” I encountered was the lack of knowable information available from the independent reps (IR), meaning training could be better.
Start up costs: Entry level start up cost is only $24.95. Assuming you are interested in the phone and cellular service you will need to buy a phone ($399) and monthly service ($89.95). To have more business centers open you can spend $99 – $249 – $499. The GPT feature of the comp plan makes these larger start up costs very easy to accept.
Guarantee and/or Refund Policy: I understand that if I purchase a Fast Start Activation Pack (FSAP) at the time of sign-up, I am purchasing the products and services that come with my FSAP. Furthermore, I understand that sales of FSAPs are final and no refunds will be allowed. I understand there are no refunds on sales aids, including videos, audio tapes, literature, brochures, sales kits, Personal Gateway and other website subscriptions and “Buy 1, Sell 3, Get Yours FREE!” products that I have received without cost. I understand that open, unmarketable products may not be returned and that all sales are final 30 days after purchase. I understand that all returns are subject to a 10% restocking fee and shipping and handling will not be reimbursed. I understand that I have a Business Suite that allows me to instantly cancel or modify my monthly auto-ship order, that I have set up, and if I intend to cancel my monthly auto-ship order, it is my responsibility to cancel it through clicking the “Cancel Auto-Ship” button in my “Auto-Ship – View” section.. I agree that I will not charge back or dispute any order or monthly subscription charges due Liberty International and which have been charged to a credit card, accepted by Liberty International, in payment for said order or subscription charges. This includes VISA, Master Card, Discover or American Express. I understand that any attempt, by me, to charge back my purchase(s) will constitute fraud and will be dealt with accordingly. I also agree that any cancellation after my monthly auto-ship order charge date will be effective on the next monthly billing date, of the order, and there will be no “partial month” refunds. I understand that the Liberty International program is based on retail sales to the end consumer and not on the stockpiling of products. When submitting an order, I am certifying that I have consumed at least 70% of my previous order. I shall maintain and upon request, furnish a listing of my retail customers.
Contact Information:
Liberty International
P.O. Box 438
Woodburn, OR 97071
(971) 231-3100
cs@libertyinternational.net
‘Whole Truth’ Disclosure: Tom King, the author of this profile is an independent representative for Liberty International.
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{ 35 comments… read them below or add one }
i signed up for the best package and phone in feb,5th it is a month later and have yet to see my phone. will my free service start with recieving the phone or how can i find when i will recieve my phone? MY NO IS 60697 I’m in key west fla.
Dear Mary,
I honestly know how you must feel about not having received your phone. I am exactly in the same situation you are in.
I am only wondering if by now you have received your phone and y0ur service, certainly, I have not received mine after 3 weeks sign-up.
It is understandable that new companies struggle to get things going from the start, but this company has been around for 11 years and whatever is holding up many representatives, they have no legitimate excuse whatsoever to cause distress upon many of us. I suppose I will soon pay a visit to my attorneys. Good luck.
It is horrible, I paid almost $800 for the franchise and the cel phone 20 days ago, and not recived anything yet, when I call the costumer servise they never get the phone, so i was trying to comunicate with them by internet, and the only thing that they said is: we are sorry, but we dont have the cel phones and sims card ready, so we cannot send you, and we dont know when those will be ready.
so I am just asking them to return me my money, because I dont want to have any busines with them.
my ID is 76297
You both have to understand that we are all on the ground floor with WOW Mobile, and there is a learning curve here. you think that when the cable companies in the 80′s first got started that there were not any problems, or even the cell phone providers we have now. You think that they never had any problems; look at the black berry market. I remember when they had black outs for almost a whole day. You have to get it, and I know some people can’t. A smart man once told me, “I can show you, but I can’t understand it for you”. you have to understand what kind of opportunity you have here. All the kinks are being worked out and patients will do you good, really.
I Just Wish i had found this forum before i joined in. i joined in the 23rd of march, today is the 28th of April, I have already been charged for service this month and no phone. i dont have the face to try and sell this to my friends, knowing that they will have a hard time receiving the phone. yes i joined with the most expensve pack. paid a total of US$775 when i joined, and now another 130 for the monthly service, yes it is not 89.95 it is 130, they just say it isnt, but you have to pay the extra 30 anyways…. my id number is 70743
This is in the hands of the top tier provider , not liberty’s. Liberty is kind enough to give you a prorated refund from the date you receive it. Just stick with it , if you quit you will regret it. This company will change your life.
I have a phone with metro pcs, I found out that metro has the i-phone for only 250.00 dollars, can we possibly use the same phone and just place the smart card in it and get the same results with out having to go through all the aggravation of waiting for a i-phone?
my friend luis recieved his phone and it is working just fine. I think this is a good plan for mlm, my advice to any one who got into this business is just stay informed don’t give up so fast and work on producing more rep’s by helping them to make money right away.
Cell phones are not going away, they will stay, and just get better.
don’t quit now.
Eddie
rep # 49655
I admit I was a little concerned when 26 days after I ordered my sim card I still did not have it. However, I went back and read my agreements and saw that they as us to wait at least 30 days before contacting customer service with my concerns. Sure enough, day 29 I received my working sim card, plugged into my T-Mobile Dash and have been thrilled with the service ever since. By day 30 I had signed up 3 family members and then spent the next 30 days helping them get their 9 using my phone as proof of service. I wasn’t charged the renewal fee of 89.99 nor was I charged the $29.99 for the back office because I had refered my 3…and those 3 have their 9…so we are on a roll. However, you should know to expect delays in receiving your first month’s service and you should make sure you know exactly what your autoship says…8003 is your talk/text/data/internet service and 2 is your backoffice stuff service without which you can not receive a commission. There are many other codes you may have but if your 3 personally sponsored people do not have the EXACT same code as you, you will be charged. One of my referals declined the $29.99/mo and I would have been charged my $29.99 if I hadn’t had 3 others with that code.
Liberty International and Wow Mobile are being completely above board and honest with their delays and service fees. I suggest you read your paperwork carefully, get to know your back office completely, and remember even if you never get the product or service free you are receiving an awesome deal/product/service that includes all taxes and fees for your money.
Remember, what your rep says is only as true as what LI/WOW gives you in writing. Your rep is independent and is only the conduit for your purchase.
Thats why I didn’t join this company..
Everyone, this company is going to make allot of us plenty of money. I am in the same boat with the phone as I have yet to recieve it as well. But, I know for sure that in the end I will be very happy to be a part of this growing company’s new market segment. Stick with it and keep telling people to get on board. Also, we are going to have Wow TV in June!! Get pumped up because if you work hard the $$ will be rolling in.
My dearest family,
As a professor of economics and business finance I have seen the tactic of this organization many times and use it in case studies for my students. It was one of my students that revealed WoW used this tactic on him, and has led to me investing 10 minutes of my time writing to everyone.
What’s happening?
-Simple, you are not paying a low start up cost to get started. You are paying a low start up cost plus your first month’s service fee to get started. The company is not rendering a product or service for you the first month when you pay because they have allocated that money for other areas in their business plan. Therefore, you will not receive your phone or SIM card for 30 days even though you paid for it. After which you will be billed for your 2nd month. Basically, they are using your first month’s fee to pay the people who signed you up instead of paying for you phone and T-Mobile for your phone service.
Is it legal?
-Sure, from what I’ve gathered they tell you in writing this may happen and you sign up for it.
I’m not telling you join or don’t join, it may still may enrich your life or the lives of people you know. I just thought you might like to know what the organization is doing.
I’ve been paying for phone service for 3 months and still no phone. Little tired of empty promises. Got a email from my team that they will not be charging the monthly phone service if we didn’t get our phones yet but they took another month out of my checking account today. I’m going to call my lawyer tomorrow to see what he can do about getting liberty to refund my $499 for the start up I invested.
I talked to someone about Wow Mobile last summer 2009, so it’s not a start up. Buzzirk ( a similar phone service ) had some of the same issues with delivering the phones. See if you can get a refund. I’m looking for a new service myself and thought I’d check this out again now that my T-mobile contract is up. The phone WOW offers is awsome but I think I’ll wait.
I am going into my 4th month without a phone and I have around a thousand dollars invested into this company. The only thing i have consistently
received is a monthly bill and a ton off empty promises. IF I HEAR NEXT WEEK ONE MORE TIME I’M GOING TOO SCREAM! Customer service has no other purpose but damage control. All they do is tell you how sorry they are and how concerned “Mr. Jeffers” is. So if any one knows how I can get my $499 back as well as my monthly bill and the cost of my phone (that I have yet to receive) please email me at andipolk@yahoo.com
Hi I like to say that I am also going throught the same situation. I joined on April 10, 2010 and I have not recieved my sim card. I wrote to customer Service in three ocasions and finally they debited my account for the month I never got for free. I am satisfied they debited my account and returned a months charge. I am still interested in the business and I am waiting for my sim card before I invest in the cell phone.
Debited means deducted from your account, I think you are trying to say they credited your account for one month, they did that for me also but still are charging me for nothing. I want all my money back every cent, the website and back office mean nothing with no product to sell, and I cant do what they did to me to other people.
I have been with out service now going on 2 weeks, they keep telling me to be patient but nothing is happening haven’t heard from anyone either. My daughter signed up and was charged but never switched over so she got a bill from T-mobile and also charged by liberty.
How much does WOW owe T-Mobile…
Why didn’t they charge taxes like other providers…
I almost signed up as a Wow rep back in April….Thank God I did some research! The company has an F rating with the BBB. I really feel for all the folks here. I came on today hoping to read something positive as the company is still in the back of my mind….guess I will leave it back there.
About Liberty international and Wow Mobile, I signed up back at the beginning of April Its now July, I have received nothing for my money. They did refund $89.00 but still have $300.00 of my money. I have Muscular Dystrophy and can’t work a conventional job. I lost everything I had due to this disease, and now I get scammed on this “business” it took me five months to come up with the money to join, I had 15 people lined up, who will now not ever purchase (I don’t blame them). This company charged me for the website and back office again this month. I tried to get a free lawyer but they will not help for a civil matter.
I am discussing a back charge with my bank, fraud unit. The comment from the bank is that “services were never rendered properly” and “I never received the product I ordered” for the contract that they had me sign. Therefore, it probably is not binding; I should be able to back charge. It is the hands of their legal department. I will come back here and post an update, when I know more. They also suggested I find ten others in the same situation and try to get a lawyer to handle it as a class action.
I have also contacted the States Attorneys’ office they are looking into intrastate mail (wire) fraud, and false advertising. They and the bank are now talking too. This company if they were interested in helping people they would have offered a refund as soon as they could not perform as advertised. I finally have a new phone service that I am not paying unreasonable fees for service. Liberty international and Wow Mobile are taking unfair advantage of an hurting quite a few people and it needs to stop and whomever is responsible should be incarcerated.
~TM
TM, please contact me.
Wow mobile took my money for the plan and the phone and has charged me now for 5 months and still nothing. My upline director has jumped ship and everyone that I showed the program to he personally contacted and told them to hold on and not sign yet. Now he is trying to get them all to sign up for protandem (something like that) and says that’s where the money is. Not for me, I’m going to keep my hard earned cash for myself.
This was a total scam. We are contacting the BBB and going to post it on ripoff report, I urge everyone else to do the same.
I am in the same boat as TM I signed up 5 months ago and never got anything except charged 29.95 a month I am calling my bank right now I would be interested in the class action law suit I also have about 15 other people that would also be interested please let me know what we need to do to get this thing going
Joined WoW Mobile 3/15/2010, and I too have around a thousand dollars or more invested in this company. I have not, to this date, received anything from my investment.
I just learned from my up-line the following “Liberty International, Inc has ceased all operations and is not accepting any new orders or sign ups. Anyone that has an ongoing issue with respect to a product order or refund request, can contact Liberty International at PO Box 438, Woodburn, OR 97071″
They are now doing business under Liberty FREEdom Network. Their website is libertyfreedomnetwork.com. This is an entirely new entity.
Please contact me about any class-action suit against WoW Mobile.
Same thing here. My $775.95 order was processed April 21st and I have not recieved anything. I was charged the service fee one month and back office suite fee for the past three months. Am going to talk to my bank tomorrow to have this stopped. I will ask about a charge back also as I believe the company will file bankruptcy before they send back ALL refunds. I am also interested in a class action lawsuit. As mentioned above the website says they have suspended all operations.
All I can say is that this is a shame. People have gotten really hurt here, and especially people who cannot afford it. I feel angry for the people who have not gotten their money back, and sad, because not only did they lose their money, but the dream as well.
Many MLM companies sell a dream. Some are legitimate but require hard work. I used to love start ups and thought these were exciting. All start-ups bring are tremendous disappointment.
It would appear, at least on the surface and in part, that this company copied their comp plan and overall business model from Fortune Hi Tech Marketing; i.e. the offering of varied products and services part. Their statement about offering the highest compensation is factually incorrect. What saddens me here, in addition to the monetary loss of their reps., is that this is what gives our industry a bad name and horrendous reputation. And, unfortunately, there will be more; because of the state of the economy. I try to look at it like this: There are great employers, good employers, bad employers and employers who are crooks. It does not stop most people from looking for a ‘job’. Do the research on the company. Your due deligence can save a lot of heartache and prove to be rewarding in so many ways, including financial freedom.
Good analogy, Betty!
I, agree in my opinon it’s a deceptive attempt to run a business, excuse after excuse we hear, and most things in this company appear to be a deception, maybe not all, but although there are a few IR’s, who have no business sense, that still think it will all be all ok, even after they tell me they too have been taken advantage of, they are completely brain washed! , even in this forum there is those who try to defend it still, I, too trusted a friend and went into it, and didn’t use better sense, what a huge mistake I, made. I, even went so far as to talk others into it also, now there disappointed and have lost trust with me and this WOW mobile deal. I, will do everything I, can to tell everyone to beware of this incredibly well planned and misleading system, what a shame, I, too will join any class action suit that comes my way, it just go back to the same old thing “if it sounds to good to be true it is”.
It is a shame that in an industry that is now turning around there is those that takes advantage of others for unjust gain. Even in a good company there can be individuals that will lead people in a wrong direction and eventually hurts more people. There is always the responsibility for an individual to be accountable to utilize common sense and take the time to learn how to investigate things for themselves. Dennis Waitley wrote a great article on choosing a good mentor. It is one worth considering. Also in Steven Coveys book First Things First he quotes Einstein, “The significant problems we face cannot be solved by the same level of thinking that created them.” Another by Derek Bok, ” If you think the cost of education is expensive, try the cost of ignorance.” If a company asks a high up front fee. BEWARE
It is difficult some time to understand that start ups are just that “start ups”.
You cannot check their business record and business plan because both are
still in the works and they have no track records. Most of us make emotional decisions more than we make logical decisions, but when it comes to financial decisions that affect our families, we really need to spend more time checking out any business we plan to work with and to understand that sometimes promises are “too good to be true”. Look for a company that has some longevity, a profitable history, great leadership, and plans for continued growth because you want to have a business that you can pass
on to your children. Here’s to your success.
I too have spent $800 and never received a phone, more then 6 months have passed and nothing. Now I’ve come to find out that WOW Mobile and T-Mobile are in a legal battle. By chance I was in a local store named cellufixx dot com and when the guy behind the counter heard that I was a WOW independent rep, his eye’s grew big as he stared at me, and said “it was a scam, the guy “whatever his name is” is going to jail and I’m never going to see my $$$ again”.
Please, can anyone help me get my $$$ back, I’m not daddy war bucks, and would like to shut some people up at home, if you know what I mean. Please contact me if you can help, 321-460-3245, Alex, thank you for your time…
They never sent me my phone or materials and it has been since April. We have three stores and were planning on marketing and selling the phones/employment opportunity. After a month we received nothing, the phone number 971-231-3100 is always a fast busy signal, and tons of emails go unanswered. We are out over $800 from the start up fees and they continue to try to charge us for phone usage every month. I do plan on hiring an attorney and trying to start a class action suit. If anyone else would be interested in joining me to get your money back or just simply to stop this scam through legal action, please call me. 815-590-3877 We will be moving forward next week. How can you sell or represent a company that takes over a month to get your phone and in my case four months.
I am very disappointed with Liberty International and Liberty Freedom Network.
I have been a rep with them for the past 3 years. I made money and received commission checks on a monthly basis and always thought well about them. Yet in March 2010 I ordered and paid for a Galaxy phone and was charged for two months of full services and datas that I never used since to this day they never sent my phone. I spend $680 for nothing. When Liberty International regrouped under a new name Liberty Freedom Network because of a litigation with T-Mobile, I still can see on their new website my past orders not having been delivered, I am told to check with LI, since they tell me LFN has nothing to do with their doing…. After many emails to my up line and to the management with no replies from them, and realizing that they start again to sell the Galaxy phone still with T-Mobile coverage ????? I cannot understand why they cannot take responsibility. I am sorry to say that I cannot continue to bring new reps to a company who may in the future let them down like they did for me. If I don’t resolve this issue I may too consider to join a class action.
i HAVE NEVER RECEIVED ANYTHING FROM THEM AND HAVE BEEN ASKING FOR A REFUND SINCE MAY TO NO AVAIL. THERE IS NO ONE TO CONTACT AND NOONE RESPONDS TO EMAILS. THIS IS A RIP OFF..